F.A.Q

Frequently Asked Questions (FAQ)
1. What are your shipping costs?

UK orders: Free shipping.

International orders: Shipping fee of £20.

2. How long does it take to ship after placing an order?

All orders are processed and shipped within 1-2 business days.

3. How long does shipping take?

UK: Estimated delivery time is 3-5 business days.

International orders: Estimated delivery time is 7-14 business days, depending on customs clearance and logistics.

4. Can I return my product?

Yes! You can return my product within 30 days free of charge. The product must be in new condition and in its original packaging.

5. How long does a refund take?

Once we receive and inspect the returned product, we will refund your original payment method within 5-7 business days.

6. Do the bikes come with a warranty?

Yes, all bikes come with a one-year warranty covering manufacturing defects and non-human damage.

7. What if the item I received is damaged?

Please contact us within 7 days of receiving the item and we will arrange a replacement or refund as soon as possible.

8. How can I contact you?

Company Name: L J FLOOD LTD

Address: 100 Rochester Road, Coventry, England, CV5 6AG

Email: shopify@ljfloodltd.shop

Tel: +443443876806